What is Marketing Automation?
Just a decade ago, the question 'what is marketing automation' had a simple answer: a system for sending automated emails. Today, such a definition is not only incomplete—it's misleading. In the era of artificial intelligence, Big Data, and ubiquitous digitalization, true marketing automation has ceased to be about individual tasks. It has become an integrated ecosystem that orchestrates entire marketing processes, from market research to sales and customer retention. It's a revolution that changes the rules of the game, allowing companies to scale their operations in an unprecedented way and marketers to reclaim time for strategic thinking. In this article, we will guide you through this transformation, showing what modern marketing automation is and why its implementation is no longer an option, but a necessity.